At RelationshipKey, we want you to feel confident investing in your growth. If you are not satisfied with your purchase, we offer a straightforward 30 day refund policy for eligible digital products.
1. Eligibility for Refunds
You may request a refund within 30 days of your purchase if:
- You bought a digital product directly from RelationshipKey
- You made the purchase using your own valid payment details
- You can provide proof of purchase, such as an order confirmation or receipt
Refunds apply only to digital products sold on this website unless stated otherwise on the product page.
2. Non Refundable Items
The following are not eligible for refunds:
- Products outside the 30 day window
- Bundles or discounted packages marked as “Final Sale”
- Custom services or personalized content
- Third party products not sold directly through RelationshipKey
3. How Refunds Work
If your refund request is approved:
- Your payment will be returned to the original payment method
- Processing times may vary depending on your bank or payment provider
We do not issue refunds to different accounts or payment methods.
4. Fair Use Policy
Refund requests are intended for genuine dissatisfaction. If we notice repeated or abusive refund behavior, we may decline future purchases or refund requests.
5. How to Request a Refund
To request a refund, contact us at:
support@relationshipkey.com
Include:
- Your full name
- Order email address
- Order number or receipt
- The product you purchased
We aim to respond to refund requests within 3 to 5 business days.